Agents
Agents are configurable AI assistants that combine instructions, model settings, data collections, memory, tools, skills, sub-agents, interface settings, and access rules. Use the Agents section to create agents, review existing agents, open an agent detail, and control how each agent can be used across chat, public experiences, and integrations.
The Agents list shows the agent name, assigned tools, model, conversation count, creator, access level, evolution status, favorite state, edit actions, and row actions. From the list, users can search agents, create a new agent, or create an agent from a saved template.
An agent detail is organized into the same tabs as the application:
| Tab | Purpose |
|---|---|
| Overview | Review the agent's current state, usage, feedback, and important summary cards. |
| Configuration | Control instructions, model, data, memory, tools, skills, access, and sub-agents. |
| Interfaces | Expose the agent through public chat, web plugin, and authenticated widget settings. |
| Prompts | Manage reusable prompt records attached to the agent. |
| Analytics | Review agent-specific usage, messages, and token trends. |
| Evolution | Generate and apply prompt improvements from feedback. |
| Conversations | Inspect conversations created with this agent. |
| Feedbacks | Review user ratings, comments, and feedback message context. |
| History | Audit changes made to the agent configuration and related records. |
When To Use Agents
Create or edit an agent when a team needs a stable assistant with a clear role, governed access, and repeatable behavior. A production agent should have a clear description, model connection, system message, allowed data sources, approved tools, and an access policy that matches its audience.
Agents can be used internally in chat, embedded into public or authenticated web experiences, connected to realtime flows, and composed with sub-agents. For reusable capabilities that apply across multiple agents, use the separate Skills page.