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Conversation

The Conversation feature serves to provide a clear display of the history of interactions between users and individual AI agents within the Siesta AI platform.

Overview of Conversations

Feature Description​

Overview of All Conversations​

An administrator or authorized user can see a list of all previously conducted conversations sorted by date. The displayed information in the overview includes:

  • Date and time of the conversation start
  • User's email
  • Subject / topic of the conversation (e.g., “Specified deadline for termination of employment")
  • Number of messages in the conversation
  • Name of the agent with whom the communication took place (e.g., “HR Agent”)

Conversation Detail​

Clicking on a row opens the entire chat history, including all inputs and outputs.

Feedback Option​

Individual responses can be rated positively (thumbs up) or negatively (thumbs down), and a comment can be added. This information is subsequently displayed in the Feedback section and helps fine-tune the accuracy of responses.

Access Rights​

Access to these records is governed by user roles. While regular users do not have access to the feature, administrators and the management team can view the complete history of all conversations.