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Admin Guide

Use this guide as an operating manual for running Siesta AI inside an organization. It is written for owners and admins who need to make access, identity, connection, tool, agent, workflow, and audit decisions before teams start using production assistants.

The important rule is simple: configure the tenant before inviting broad usage. Siesta AI can keep resources private, share them with selected teams, allow organization-wide use, require write permissions, disable connection types, force tool functions into confirmation mode, and record operational changes in audit logs. Admin work is the process of choosing those defaults deliberately.

What Admins Actually Own

AreaAdmin decisionFailure if skipped
OrganizationPlan, API keys, SSO, security switches, public features, recordings, and Entra syncUsers join the wrong way, public features are enabled without review, or keys remain unowned
Teams & usersWho belongs to each access boundary and who can administer itAgents and connections get shared too broadly
ConnectionsWhich providers are enabled, who owns credentials, and which functions need confirmationAgents can read or write through the wrong external account
DataWhich systems are authoritative, what is ingested, who can use collections, and how sources are testedStale, confidential, or irrelevant content becomes agent context
Access policiesPrivate, team, organization, use, and edit/write permissionsUsers cannot find resources, or too many users can change them
Agents & workflowsProduction behavior, data, tools, prompts, approvals, and rollback pathWorkflows change records or agents answer from the wrong context
MonitoringTool Executions, Audit Log, conversations, feedback, usage, and token limitsIncidents have no clear owner or evidence trail

Backend Rules To Plan Around

  • Access-controlled resources are effectively private unless an access mode or policy shares them.
  • Creators can access their own resources; Owner/Admin mode can review organization resources where the role allows it.
  • Team access distinguishes use from write/edit. Give edit rights only to people who can safely change prompts, tools, workflow logic, or access.
  • Connection type governance can disable a provider for the whole organization.
  • Function governance uses the strictest effective setting: enabled, enabled with confirmation, or disabled.
  • REST and MCP tools can expose custom functions. Treat their schemas, headers, and write behavior as production contracts.
  • Token limits are managed per model connection at organization, team, and user level.
  • Tool executions record function status and approval state. Audit logs record configuration changes with entity, user, timestamp, correlation ID, and changed properties.
  1. Configure Organization: General, Api Keys, Settings, and Security. SSO and Entra synchronization are under Security.
  2. Choose an onboarding method: manual invitations, Microsoft Entra synchronization, SSO, approved domains, or a combination.
  3. Create pilot teams and assign users who need the same agents, data, and tools.
  4. Add and govern the required connections, including function confirmations and token limits.
  5. Create and govern data collections, verify documents/chunks, and define collection access.
  6. Prepare agents for the pilot team with explicit prompts, data, Shared Tools, Private Tools, access settings, and Platform Tools.
  7. Publish workflows after safe testing of read and write actions on non-production records.
  8. Monitor Tool Executions, Audit Log, conversations, feedback, and usage after rollout.

Common Admin Problems

ProblemCheck firstUsually fixed by
A user cannot see an agent or workflowTeam membership, access mode, organization access, and team policyAdd the user to the right team or grant team Can Use access
An agent cannot call a toolConnection sharing, organization connection policy, function access mode, and private connection ownershipShare the connection, enable the provider, or assign the user's private connection
A write action waits for approvalFunction access is set to confirmationApprove the execution, or intentionally lower the function access if the action is safe
A shared model connection burns too many tokensConnection token limits and agent/workflow usageSet org/team/user limits and split high-volume automations into a reviewed connection
SSO users land in the wrong tenantSSO config, domain linking, invitation state, and Entra group syncFix SSO metadata/domain ownership before inviting more users
A workflow changed the wrong recordTool Execution arguments, workflow node parameters, previous node output, and approval statusPause sharing, tighten parameters, require approval, and retest
Public chat or sharing is unavailableOrganization Security feature flagsEnable the feature intentionally, then review privacy and retention settings

Rollout Phases

Start with one pilot team, one or two approved connections, and one production-quality agent. Do not start with every integration, every department, and organization-wide access. After the pilot, expand by team and reuse the same review loop: access, tools, approvals, test data, Tool Executions, audit evidence, and owner sign-off.

Move advanced work into a second phase: REST/MCP tool design, external API automation, workflow webhooks, realtime agents, detailed token economics, evaluation loops, and connection-specific governance.

Admin Readiness Checklist

  • Identity: SSO, manual invitations, Entra sync, and approved domains have a clear owner.
  • Teams: every production team has a business owner and a defined access boundary.
  • Connections: credentials are named, scoped, and owned; unused keys are deleted.
  • Data: každá produkční kolekce má vlastníka, schválené selectory, otestované chunky, access policy a plán synchronizace/vyřazení.
  • Function approvals: write, delete, publish, permission, and customer-data actions require confirmation unless explicitly approved.
  • Agents: every production agent has a purpose, prompt, model connection, data sources, tools, access policy, and test conversation.
  • Workflows: write-capable workflows are tested on safe records and have a rollback path.
  • Monitoring: admins know where to review Tool Executions, Audit Log, conversations, feedback, usage, and token limits.

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