Click Recordings, find the meeting or voice note by name and duration, and confirm that its status is Completed. Click the first action button to the right of Completed to open the recording and inspect its transcript.
Click Conversations in the left navigation. Search for the subject, then open the thread that belongs to the same work. Use it when you need previous prompts, files, answers, approvals, or tool results.
Continue in the open thread only for the same topic and source boundary. If old instructions, another customer, or stale data could influence the answer, click New Chat.
The most common problem is continuing a thread with stale context. Start a new chat and carry forward only the verified facts and links. Next, learn Choose Tasks AI Can Do Well.