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Troubleshooting

Support Hub

Where to go for help with Siesta AI.

Support PortalError Codes
Support portal for contacting support and the right context.Error codes for identifying the issue and necessary details.

Support portal

When you need help, create a request and attach:

  • A screenshot of the KPI tile or graph.
  • Time data and the name of the assistant.
  • Expected vs. actual result.

You can find details in the Help section.

Error codes

If an error code appears, save the entire message and context:

  • The exact code and error text.
  • Where the error occurred (page, action).
  • Whether the issue persists after verifying access to data sources.